Stuck on something, or want a second set of eyes before you start a big content refresh? Here is how to reach us and how to get the fastest answer.
Chat With Us in Clariti
Click the chat bubble in the bottom right corner of any page in Clariti and type your question. Our AI agent answers right away using this Help Center. If you would rather talk to a person, just say so and your conversation goes to our team.
Your whole conversation stays in the chat bubble, so you can come back to it later and pick up where you left off.
Email Us
Email [email protected] when you have a longer question or several screenshots to share.
What to Include
A few details help us answer on the first reply:
The site you are asking about, if you manage more than one
A link to the post or page, if your question is about a specific one
What you expected to happen and what happened instead
A screenshot of any error message
Find Answers on Your Own
Search this Help Center from the box at the top of any page. You can also open it from inside Clariti: click your name at the top right and choose Support.
New to Clariti? Start with Getting Started with Clariti, or watch the short videos in Getting Started: Clariti Video Series.
Share an Idea or Request a Feature
Wish Clariti did something it does not do yet? Tell us in chat or by email. We read every request and share it with the people who build Clariti. A real example from your site, like the report you wish you could pull before holiday baking season, helps us understand exactly what you need.
Frequently Asked Questions
Can I book a call with your team?
We handle support through chat and email. That way we can send you links, screenshots, and step-by-step answers you can come back to anytime.
Can my teammates contact support too?
Yes. Anyone on your team can use the chat bubble inside Clariti or email us.