Before You Start
You will need three things:
MCP access on your Clariti account. The Clariti MCP is rolling out gradually, and only accounts that have been granted access can use it. Having the MCP URL alone will not work. If your account has not been enabled yet, you can still finish the steps below, but Clariti will not return any data. You can request access by joining the waitlist at clariti.com/mcp.
A Claude account at claude.ai. Custom connectors are managed in Claude's settings, and availability can depend on the Claude plan you are on.
The Clariti MCP URL:
https://app.clariti.com/mcp
Step 1: Add the Clariti App
In Claude, open the left side menu and go to Customize → Connectors.
Click the "Add" dropdown menu at the top right and select "Add custom connector."
Name it Clariti, enter https://app.clariti.com/mcp as the URL, then click "Add." You can leave the Advanced settings (OAuth Client ID and Secret) empty.
Step 2: Authorize Access
Claude will send you to a Clariti authorization screen. Sign in with your Clariti account and click "Authorize" to let Claude read your site and analytics data.
Make sure you are signed in as the Clariti account that was granted MCP access. The email is shown at the bottom of the authorization screen, and you can switch with "Sign in as a different user."
Step 3: You Are Connected
Clariti now shows up as a connected source in Claude, ready to answer questions.
Try It Out
Start a new chat and ask something like:
"What are my top 5 pages in the last 30 days?"
If Claude does not reach for your Clariti data on its own, name Clariti in the prompt ("Using Clariti, …") or select it in the chat's tools menu. If you have more than one site in Clariti, name the site too.
Troubleshooting
You see "Clariti token request is not valid" on the authorization screen. The most common cause is your computer's clock being out of sync with real time, even when the time on screen looks right. It takes two minutes to fix. See "Clariti token request is not valid" error.
You connected, but Claude says Clariti denied permission (the error may mention user-permission-denied). Your account does not have MCP access enabled yet. Join the waitlist at clariti.com/mcp and we will email you when your account is enabled.
Claude says the site is not enabled for MCP (site-mcp-not-enabled). During the rollout, access is also turned on site by site. Email us and tell us which site you asked about.
You click Authorize and see "Access denied, incorrect permissions." The Clariti account you are signed in as does not have access to any sites. Check the email at the bottom of the authorization screen and use "Sign in as a different user" to switch to the account that owns or works on your site.
You authorized, but answers do not use your site data. Check that Clariti shows as connected under Customize → Connectors, and name Clariti directly in your prompt.
Still stuck? Send us a message and we will help you get connected.