Whether you are wrapping up a site or stepping back from blogging, you can cancel your Clariti subscription anytime from the Customer Payment Portal. Here is what to know first, the steps, and what happens after.
Before You Cancel
Clariti cannot pause accounts. Cancelling is the only way to stop your subscription.
You keep full access until the end of your current billing period.
A cancelled account cannot be reactivated. If you come back later, you will sign up again and start fresh with a new account.
Your data is kept for one year after your subscription ends, then permanently deleted.
Want a copy of your content data? Export it from Explore before your access ends. See What Happens to Your Data When You Cancel.
Cancel Your Subscription
1. Click your name in the top right corner of Clariti.
2. Choose My Account.
3. On the Billing card, click Open Customer Payment Portal.
4. In the portal, click Cancel Subscription.
5. Confirm the cancellation.
What Happens Next
Clariti keeps working as usual until the end of your billing period. After that, your account and the sites you own are turned off, and logging in shows an Account Disabled page. Any team members you invited lose access to your sites at the same time.
Your data is kept for one year after your subscription ends. After that it is permanently deleted and cannot be restored.
Have More Than One Subscription?
If you have multiple Clariti subscriptions and are not sure which one is tied to which site, email us at [email protected]. Let us know which site you would like to cancel and we will take care of it for you.
Frequently Asked Questions
Can I pause my account instead of cancelling?
No. Clariti cannot pause accounts. You can keep your subscription active, or cancel and sign up again later with a new account.
Can I reactivate my old account if I come back?
No. Cancelled accounts cannot be reactivated. You will sign up again and start fresh with a new account.
Will I get a refund?
Clariti offers a 30-day money-back guarantee on your initial purchase only. Renewals are not covered. If you are within 30 days of your first purchase, email us.
Still Have Questions?
Reach out anytime and we will help you sort it out. Email us at [email protected].